Privacy Policy

Updated: January 1, 2025
Effective Date: January 1, 2025

FerroNex respects your privacy. When you browse, register, or use the FerroNex platform or our services, we may collect and use your information. We hope to explain to you through this Privacy Policy how we collect, use, store and share this information when using our services, as well as how we provide you with access, update, control and protection of this information. By using or continuing to use our services, you agree that we will collect, use, store and share your information in accordance with this Privacy Policy. This Privacy Policy also constitutes a part of any documents and agreements signed between you and FerroNex. If you have any questions about this Privacy Policy or related matters, please contact us at [email protected]. We will review the issues involved as soon as possible and provide feedback as soon as possible or within the time limit specified by laws and regulations. If you disagree with any of the terms in the agreement, you should immediately stop using the FerroNex platform.

I. What information does FerroNex collect about you?

Personal Information: We mainly collect the subject information when you register as a member, including but not limited to your name or name, relevant government registration information, contact address, contact number, email address, contact person's personal information, fax; transaction information includes platform transaction and consumption records, and virtual property information such as vouchers, etc.; personal commonly used device information includes hardware model, operating system type, IDFA, etc., which describes the basic situation of personal commonly used devices, and information uploaded or published by you through FerroNex (including commercial information such as company, product and production equipment, you can modify some of the above content through login name and password). The purpose of collecting this information is to provide you with better business services so that potential partners or our staff can contact you in time and facilitate the achievement of business cooperation.

Implicit Information: We also collect implicit information that can be used by FerroNex. This information comes from "user access records", software usage records, log information, including but not limited to "Cookies", "IP addresses", browsed web pages or other digital information, and information that non-member users are required to submit when using the FerroNex platform. We collect this information to enable us to optimize the platform interface, facilitate your better use of the platform, and provide you with more targeted services through comprehensive statistics and market analysis.

Other Information: In order to provide you with more comprehensive, professional and meticulous services, the FerroNex platform will establish services in some areas through cooperation with third parties. When you choose to use the services of a third party, you may need to provide certain information to the third party, such as providing bank card or corporate account information to online payment institutions. When you complete the real-name authentication, you will submit your entity name, ID number or business license number, enterprise registration area, enterprise nature, enterprise name and business license registration number, and personal information of the enterprise's authorized person or person in charge.

The services we provide to you are constantly updated and developed. If the service you choose to use covers information not mentioned above, based on the service, we need to collect your information, and we will explain the scope and purpose of information collection to you separately through page prompts, interactive processes, agreements, etc.

 
II. How does FerroNex handle the collected information?

We may use the information collected in the process of providing services to you for the following purposes:

  • Provide services to you, including but not limited to analyzing the data you provide and providing you with data analysis results; at the same time, we will optimize your data analysis results into data analysis algorithms to provide algorithm basis for data analysis for you or other users again;

  • When we provide services, it is used for identity authentication, customer service, security prevention, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you;

  • Help us design new services and improve our existing services;

  • Enable us to better understand how you access and use our services, so as to respond to your personalized needs in a targeted manner, such as language settings, location settings, personalized help services and instructions, or make other responses to you and other users;

  • Provide you with more relevant advertisements instead of general advertisements;

  • Evaluate the effectiveness of advertising and other promotional and marketing activities in our services and improve them;

  • Software certification or management of software upgrades;

  • Allow you to participate in surveys about our products and services.

In order to provide you with a better experience, improve our services or other purposes you agree to, we may use the information collected through a certain service for our other services in aggregating information or in a personalized manner, subject to relevant laws and regulations. For example, information collected when you use one of our services may be used in another service to provide you with specific content or to show you information related to you that is not generally pushed. If we provide corresponding options in the relevant service, you can also authorize us to use the information provided and stored by the service for our other services.

Except for the following circumstances, we and our affiliates will not share your personal information with any third party without your consent:

  • You authorize or agree to disclose;

  • The need to implement the FerroNex service agreement;

  • When cooperating with a third party to provide users with better services, but the third party will be immediately prohibited from accessing the relevant information after the cooperation ends;

  • Required by relevant laws and regulations or when government agencies require FerroNex to cooperate in providing relevant information in accordance with legal procedures;

  • Reasonably necessary purposes for the implementation of relevant service agreements or this privacy statement, safeguarding social public interests, handling complaints/disputes, and protecting the personal and property safety or legal rights of our customers, us or our affiliates, other users or employees.

  • As our business continues to develop, we and our affiliates may conduct mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will comply with the requirements of relevant laws and regulations, notify you before the transfer, ensure the confidentiality of the information during the transfer, and continue to perform the corresponding responsibilities and obligations after the change.

The company name, address, contact person, telephone number, basic business information and other information you provide for business development needs will be listed on the relevant pages of FerroNex and disclosed to all users so that potential partners can contact you in time and facilitate the achievement of trade cooperation opportunities. Therefore, we recommend that you consider carefully before publishing any personal information in such public information. Instructions for accessing third-party SDKs: In order to ensure the implementation of relevant functions of the FerroNex platform and the safe and stable operation of applications, we may access software development kits (SDKs) provided by third parties to achieve related purposes. We will conduct strict security monitoring of the software tool development kits (SDKs) used by partners to obtain information to protect data security. Please note that the third-party SDK may cause certain changes in the type of data processing due to its version upgrade, policy adjustment, etc. Please refer to its official instructions.

III. What responsibilities do you and FerroNex each bear in protecting privacy rights?

We encourage users to maintain and update their information in a timely manner to keep it valid. You can access and modify or delete your information at any time through your login name and password. The way you access, modify and delete information will depend on the specific services you use. FerroNex does not assume any legal responsibility for any losses caused by FerroNex's inability to contact you in time due to failure to update information in a timely manner. When accessing, modifying and deleting relevant information, we may require you to authenticate your identity to ensure the security of your account. Please understand that due to technical limitations, based on legal and regulatory requirements, and to ensure information security, some of your requests may not be responded to.

We will try our best to use various security technologies and procedures to prevent the loss, damage, improper use, unauthorized reading or disclosure of information. For example, in some services, we will use security measures such as multiple server backups and encryption technology (such as SSL) to protect the personal information you provide.

We have established strict management systems and processes to ensure the security of information. For example, we strictly limit the scope of personnel who can access information and require them to comply with confidentiality obligations.

We attach great importance to information security compliance and have passed many international and domestic security certifications, such as ISO 27018 Public Cloud Personal Information Protection Certification, Network Security Level Protection Certification, ISO 27001 Information Security Management System Certification, etc., to fully protect your information security with industry-leading solutions.

However, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that the system and communication network you use to access our services may have problems due to factors beyond our control.

You should handle all information you submit on FerroNex with caution, especially personal information. Whenever you voluntarily disclose personal information, such information may be collected and used by others. We are not responsible for any leakage of your information.

Please keep your login name and password on the FerroNex platform properly to ensure the security, accuracy, authenticity and validity of your information. If your login name and password are compromised for any reason, please contact us immediately. FerroNex does not assume any legal responsibility for any leakage of personal information caused by your disclosure of your login name and password to others or sharing with others, or any temporary closure caused by force majeure such as hacker attacks, computer virus intrusion or outbreak, equipment failure, government control, typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, etc., which makes the network unable to operate normally and causes personal information, login names, passwords to be leaked, lost, stolen or tampered with.

You can choose to withdraw your consent to the processing of your information for certain non-basic functions or services, and choose to cancel the platform account by contacting customer service.

IV. Advertising Services

We may use your relevant information to provide you with advertisements that are more relevant to you.

We may also use your information to send you marketing information through our services, emails or other means, and provide or promote the following products and services of us or third parties: our products or services, the products or services of our affiliates and partners, including instant messaging services, online media services, interactive entertainment services, social networking services, payment services, Internet search services, location and map services, application software and services, data management software and services, online advertising services, Internet finance, and other social media, entertainment, e-commerce, information and communication software or services.

If you do not want us to use your information for the aforementioned advertising purposes, you can ask us to stop using your information for the above purposes through the relevant prompts we provide in the advertisements or the guidance provided in specific services.

When you use our services, we may use your information to send emails, news or push notifications to your device. If you do not want to receive this information, you can choose to unsubscribe on your device according to our relevant prompts.

We may revise this Privacy Policy from time to time, and such revisions shall constitute part of this Privacy Policy. If such revisions result in a substantial reduction of your rights under this Privacy Policy, we will notify you by posting a prominent notice on the homepage, sending you an email or other means before the revision takes effect. In such case, if you continue to use our services, you agree to be bound by the revised Privacy Policy.